Refund Policy

Last updated: April 2026

We want you to be confident trying Gessoed. That's why we offer 25 free mixes before any payment is required — no credit card, no trial period, no time limit. Pay only when you know it works for you.

Our refund commitment

If you purchase lifetime access and are not satisfied for any reason, we will issue a full refund within 14 days of your purchase date, no questions asked.

After 14 days, we consider purchases final. If you experience a technical issue that prevents you from using the Service, contact us and we will do our best to resolve it — or issue a refund at our discretion.

How to request a refund

Email us at hello@gessoed.app with the subject line "Refund request" and include the email address associated with your account. We will process your refund within 5 business days.

Refunds are returned to the original payment method via Paddle, our payment processor. Processing times vary by bank but are typically 5–10 business days after we initiate the refund.

What doesn't qualify for a refund

Requests made more than 14 days after purchase
Accounts suspended for violating our Terms of Service
Duplicate purchases (we will refund the duplicate — contact us)

Free tier

The free tier (25 mixes) does not involve any payment and therefore does not qualify for a refund. If you encounter issues with the free tier, contact us and we will help resolve them.

Questions

Any questions about refunds? Contact us at hello@gessoed.app — we respond within one business day.